Case Study

How Ironpaper Enabled Donor Engagement and Scalable Marketing for a Nonprofit

When The Society for the Advancement of Chicanos/Hispanics & Native Americans in Science (SACNAS) became an Ironpaper client, they were experiencing serious sustainability challenges.

Their website was operating on a patchwork of free and low-cost tools that fragmented partner and member data, and the content was heavily autobiographical, which affected their efficacy as an organization and didn’t compel visitors to engage with them. 

SACNAS realized the importance of their digital tools when their in-person conference was canceled in 2020. Their website, and 12+ tools used to update it, was a drain on their marketing team’s limited resources and kept them from scaling up their marketing efforts. Their digital presence wasn’t helping them build relationships and garner support the same way their in-person events did.

SACNAS’ website was a drain on their limited resources and not generating the interaction and support that non-profits thrive on.

Because SACNAS is a non-profit with limited staffing, resources, and time, they need a website that serves their needs, can be maintained independently, and is focused on their mission and members.

SACNAS HS

Ironpaper’s solution: centralizing SACNAS’ CRM and CMS with HubSpot

After performing our initial audit, we determined that migrating the SACNAS website to HubSpot’s CMS and CRM would enable SACNAS to centralize their data, better communicate with partners and members, and ultimately make their website more sustainable and effective. 

Ironpaper worked with SACNAS to migrate and redesign their website in a way that empowered them to manage and update it on their own. Paired with the CRM, SACNAS can now use HubSpot to track and visualize their constituents’ journey, communicate with partners and members through email, and even use workflows to automate some of the processes that used to be manual. Their marketing efforts are now more scalable, and they have a single set of data to work with when making marketing decisions.

Even before the content migration was complete, the SACNAS team was already comfortable working within HubSpot to make edits to website pages and the website architecture after receiving training from the Ironpaper team. Their website is now a useful tool that helps them meet engagement and fundraising goals.

 

Ironpaper reviewed SACNAS' existing website and determined how to better engage with key audiences

Two target groups for SACNAS’s website:

bullet

Students and professionals that utilize SACNAS’s programs and community services

bullet

Businesses that partner with SACNAS to support their mission, sponsor events, and provide job opportunities for members

screencapture-web-archive-org-web-20210218050009-https-www-sacnas-org-2022-08-24-14_09_49-2

The Ironpaper team used the website replatforming as an opportunity to update the visuals of the website, accelerate load time, and optimize it for mobile browsers. SACNAS’ new website has a cleaner, more modern design that is engaging for their student audience without alienating corporate partners or donors.

Ironpaper designed SACNAS’ new website to encourage engagement and education

Ironpaper reorganized the information architecture of SACNAS’ new website to empower and encourage their users to take action. The old navigation was autobiographical and primarily built to promote their annual conference.The updated navigation still prioritizes SACNAS events, but also includes audience-specific sections for partner organizations, students, and board members to find information and convert.

Within the site structure, Ironpaper utilized a modular architecture that blends informational content with calls to action and conversion points, so users can educate themselves and SACNAS can quickly build website pages.

Sacnas website modules 2.0

Results

Ironpaper transformed SACNAS’ website from an ineffective patchwork of tools they struggled to make use of to a centralized website and CRM that empower SACNAS to thrive as a non-profit in the digital landscape.

Today, the SACNAS marketing team can utilize their website to digitally engage with partners and members, encourage donations, and educate the audiences they depend on to carry out their mission for the future.

 

dai-ke-GkraTrCYA_0-unsplash

 

Ready to start your growth?

WHO WE HELP

Ironpaper was founded in 2003 with these sort of unions in mind, whether between design and technology or between our clients and ourselves.

Call us: 212-993-7809