Marketing Operations Director - Charlotte

We are hiring a Director of Marketing Operations to help us improve, scale, and optimize our marketing services. 

The position would work collaboratively with our VP of Operations and the leadership team to help ensure that we are driving client value, solving obstacles, setting and achieving goals, making the right investments of time and energy, and achieving goals on client accounts as we grow. This position will require both capabilities to delivery marketing strategy, hands-on execution, coaching, and team management.

Experience:
We are seeking a smart, capable manager with a background in creative process management, marketing management, production management, or equivalent experience. Must have experience managing people and the need for building simple, clear systems to improve operations.

Creative, balanced, and clear communicator:
We are looking for someone who can navigate right brain / left brain thinking. Yes, this is a creative position, while it also requires clear communication and organization skills. We are seeking a well-balanced individual that would love to play a key role in the growth of a highly impactful digital agency.

Benefits

  • 401(k) Benefit
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Summer Fridays

Apply For The Position

Core responsibilities

  • Helping teams drive excellent client solutions (related to marketing, design, OR web tech)
  • Support client presentations, pitches, and meetings
  • Help retain and grow client relationships
  • Coaching individuals to improve their performance, motivation, and success
  • Use analytics to drive marketing decision making
  • Lead marketing workshops for Ironpaper teams and clients
  • Hands-on marketing or sales campaign creation, optimization, and management
  • Improving communications between teams and clients
  • Creative and strategic problem solving to help the agency have more successful relationships with clients
  • Management strategy and execution to support growth of agency, client accounts, and teams at Ironpaper
  • Performance coaching and training: Regular, structured, one-on-one meetings to help individuals improve their capabilities, get the help they need, and strategically align to the agency’s value proposition
  • Participate in the development of systems that allow teams to demonstrate clear and measurable value to client relationships.
  • Play a role in speaking to clients, understanding needs, and getting everyone on the same page
  • Providing coaching and standardized training for teams (to be determined based on your capabilities)
  • Understand and track project scope in order to achieve agency growth
  • Coordinate performance review process: people, teams, projects

Qualifications include

  • Great communication and client-facing skills
  • 8+ years of management experience (people, process, and presentation skills)
  • Agency experience (marketing, production, PR, creative, OR related experience)
  • Inbound marketing execution and strategy skills

Our ideal candidate would be self-driven, passionate about learning, and friendly.

The candidate should have a strong understanding of  inbound marketing strategy and execution experience, agency leadership experience and have experience leading  client relationships.

"I love working in a company that has a smart, supportive, and driven team."

Tel 212-993-7809  

Ironpaper ®
10 East 33rd Street 
6th Floor
New York, NY 10016
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Ironpaper - B2B Agency

B2B Marketing and Growth Agency.

Grow your B2B business boldly. Ironpaper is a B2B marketing agency. We build growth engines for marketing and sales success. We drive demand generation campaigns, ABM programs, B2B content, sales enablement, qualified leads, and B2B marketing efforts. 

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