We are hiring!

Marketing Operations Director - New York, NY



Overview:

We are seeking to hire a Director of Marketing Operations to work full-time in our New York City office.

We are in the process of improving, optimizing, and scaling our marketing service operations for teams in New York City. The position would work collaboratively with our marketing director in leading marketing teams to drive client value.

This role will focus on training our teams, ensuring we execute against standards, drive client value, set client goals, focus on the right tactics, conduct practice presentations, and oversee daily operations of how marketing teams work on client accounts. This position will focus on the stands of how teams execute for clients, provide coaching, performance management, and team management.

Marketing team strategy session at Ironpaper

Experience:

We are seeking a smart and capable manager with a background in digital marketing or agency operations. Must have experience managing and coaching professionals. Capable of building and executing simple, clear systems to improve marketing operations. Well-versed in digital marketing.

Capable Marketer. Motivational Leader.

We are looking for someone who can navigate right brain / left brain thinking. Yes, this is a creative position, while it also requires clear communication and organization skills. We are seeking a well-balanced individual that would love to play a key role in the growth of a highly impactful digital agency.

marketing strategy session at Ironpaper

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Core responsibilities:


  • Oversee the operations of our marketing services
  • Lead coaching and professional development training for marketers
  • Performance management for marketing teams
  • Learn Ironpaper's approach to marketing, and then act as the chief trainer and coach on this approach.
  • Conduct practice presentations, pitches, and meetings
  • Coaching individuals to improve their performance, motivation, and success
  • Review client analytics to help set and communicate goals
  • Lead marketing workshops for Ironpaper teams and clients
  • Marketing campaign creation, optimization, and management
  • Retain and grow client relationships
  • Improving communications between teams and clients
  • Creative and strategic problem solving to help the agency have more successful relationships with clients
  • Management strategy and execution to support growth of agency, client accounts, and teams at Ironpaper
  • Performance coaching and training: Regular, structured, one-on-one meetings to help individuals improve their capabilities, get the help they need, and strategically align to the agency’s value proposition
  • Participate in the development of systems that allow teams to demonstrate clear and measurable value to client relationships.
  • Play a role in speaking to clients, understanding needs, and getting everyone on the same page
  • Providing coaching and standardized training for teams (to be determined based on your capabilities)
  • Understand and track project scope in order to achieve agency growth
  • Coordinate performance review process: people, teams, projects

Essentials:


  • Great communication and client-facing skills
  • Management experience (people, process, and presentation skills)
  • Agency experience (marketing, production, PR, creative, OR related experience)
  • Inbound marketing execution and strategy skills

Benefits Overview:

  • 401(k) Benefit
  • Health Insurance
  • Dental Insurance 
  • Vision Insurance
  • Work from Home & Paid Time Off
  • Summer Fridays
  • Happy Hour Fridays
  • Company Outings, Events, Lunches

Ironpaper team members working on a strategic marketing assignment.

Culture, Mission, and Professional Development



Ironpaper is a B2B growth agency.

Our mission is to drive growth for remarkable B2B companies by improving their buyer’s journey.

Our work environment is autonomous, strategic, and collaborative. We're passionate about improving our clients' business success.

Learning and development

We are seeking an individual that embodies our passion for ongoing learning. We are open to candidates that may need to gain new skills for this role. We expect the final candidate to gain 5-6 HubSpot and Google certifications within the first 8 months on the job and a Salesforce admin certification within the first year. We also expect that this candidate will be open to learning and becoming a champion for Ironpaper's methodologies for marketing, sales, content, and management. Additionally, this position will require someone that will continuously learn and gain new and diverse skills over time.  

Marketing and design agency New York