HR Generalist - Remote

We are seeking an HR generalist to provide HR leadership to our growing digital agency. We feel this position will be a dream role for the right candidate.

You will have the freedom to influence our talent strategy, provide professional development coaching, support HR needs, manage performance, play a role in implementing our strategic roadmap, and define strategies for continuing to build and train a strong client-services team.

The right candidate will possess excellent communication skills along with the attributes necessary to lead a motivated, high-performing team. S/he will demonstrate the ability to expand our continuous learning program, provide professional coaching, track performance, be a growth advocate, understand the agency growth needs, and will be both a team builder and coach. Our ideal candidate will also understand the needs of a marketing team or client services

A minimum of 7 years as an HR Generalist (or related experience) with exposure to the following functional areas: 

  • Employee engagement and retention
  • Training programs & professional development
  • employee relations, 
  • employee development and retention, 
  • organizational development, policies, 
  • compensation, 
  • HR needs analysis and metrics development, 
  • performance management, 
  • talent management, 
  • issue resolution.

(If your experience varies, but you feel you would be a good fit, please be prepared to share details.)

For your context:

Ironpaper is a digital agency (marketing and sales) that works with B2B technology companies. As a service company that works in a highly dynamic and ever-changing field, we need to rely on our team to provide excellent communications, client value/happiness, and continuously improve their analytical and execution capabilities. 

Agency overview from an HR perspective:

We have 60+ full-time employees who work in an all-remote working environment. We use Justworks for payroll and benefits. We have many defined processes, developed job descriptions and growth plans, and a really great team that we love. 


  • 401(k) Benefit
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Summer Fridays

Apply For The Position

Core responsibilities

  • Set and conduct employee reviews
  • Hold regular coaching sessions 
  • Employee relations & retention programs
  • Culture events for an all-remote team
  • Support and build programs to support a sense of social connectedness
  • Responsible for coordinating and advancing our training and professional development programs involving live trainings, video content, 1-on-1 trainings, and group events
  • Compensation & benefits program communications, evolution, and adaption over time. 
  • Negotiations and goal setting for employee growth
  • Employee performance tracking, goal setting, and communications

  • Diversity and inclusion
  • Performance reports and feedback - Tracking and reviews in relation to our level system for professional growth at the agency
  • Leads continuous learning programs
  • Frequent friendly check-ins to support the emotional well-being of our team
  • Leads employee reviews and understanding marketing enough to understand concepts involved
  • Supports the hiring process in busy times. (Does not lead the hiring process as we have a full-time Director of Recruitment and Partnerships)
  • HR data and analytics.
  • Compliance, employee handbook, policies
  • Leads other HR initiatives

Qualifications include

  • 7+ YOE as an HR generalist
  • Strong experience with employee relations
  • Excellent communications and negotiation skills
  • Experience with compensation, benefits, compliance, and policies
  • Experience working with professional development, performance improvement, coaching, and reviews
  • An organized approach to issue resolution with proactive communications, feedback, and empathetic dialogue
  • Understand the needs and challenges of a small business. 
  • Ideally has experience with a marketing agency. Otherwise, strong desire and propensity to learn about marketing services.
  • Must be remote within the US only, and be able to work 9am - 6pm EST.

Our ideal candidate would be self-driven, passionate about learning, and friendly.

The candidate should be an HR Generalist with a passion for talent development, business growth, and supporting a remarkable team.

Learning & personal development for this role:

We are seeking an individual that embodies our passion for ongoing learning. We are open to candidates that may need to gain new skills for this role and will take classes in marketing and communications to help with skill development and understanding our core business. We also expect that this candidate will be open to learning and becoming a champion for Ironpaper's methodologies for marketing, sales, content, and management. Additionally, this position will require someone that will continuously learn and gain new and diverse skills over time.

To read more about what key skills successful digital marketers, marketing managers, and content marketers need, check out our blog article "Key Skills for a B2B Marketing Career."

"I love working in a company that has a smart, supportive, and driven team."