In the B2B space, you need technology content marketing to attract leads, convert customers, and win over advocates digitally. It’s important to stand out as a thought leader, and you probably want your content to help your website rank in major search engines, too.
57.5% of SME owners plan to invest in a new or improved website. However, only 29.8% plan to invest in search engine optimization, according to Statista.
Therefore, content can be a huge differentiator for technology marketing companies, separating the good companies from the great, and helping savvy CMOs climb the ranks in Google.
Here are the steps you may take to grow authority and generate new business with technology content marketing.
First, develop a strong sense of your buyers’ challenges and opportunities
An unsuccessful technology content marketing strategy will talk all about the product, its features, and the company itself. Consider that buyers won’t know to search for your brand unless they already know your company by name. So this kind of self promotion will not help you acquire new prospects.
Instead, you should develop top-of-funnel content for your buyers’ challenges, goals, and opportunities.
71% of companies who exceed revenue and lead goals have documented and researched their buyer personas. – Cintell
High-performing companies conduct research into their target buyers. And they go beyond mere demographic information — such as gender, position, income, or revenue — and study the challenges, goals, and opportunities for buyers.
For example, maybe you’re marketing your technology product on the basis of its efficiency. However, after researching your buyers, you may realize a large percentage are actually very concerned about security. Therefore, your content marketing strategy should focus on appeasing these fears, explaining risks, and educating about security methods.
Tactics for top-performing SMEs to research their target audiences (Cintell):
- Qualitative interviews with customers and non-customers – 82.4%
- Executive team interviews – 70.6%
- Sales people interviews – 58.8%
- CRM/MA data – 52.9%
- Customer success team interview – 52.9%
Plan content for acquisition as well as conversion and sales nurturing
In order to attract prospects but also keep your sales funnel full, you need to focus your content marketing resources across the buying journey.
Top-of-funnel technology content: Blog and third party sources
For content that attracts brand new prospects — what we call “demand generation” — you’ll need to publish top-of-funnel technology content regularly, perhaps once or twice per week. As you blog, don’t write all over the place.
Instead, chase after strategic keyword clusters that represent your niche, such as “Industrial IoT” or “Machine learning.” Contribute regularly towards these core topics, yet sprinkle related topics in to diversify.
Recall your buyer research and use it to guide each topic:
- Will this resonate?
- Are you using the correct vernacular, terminology, and depth of information?
- What will your prospects search in Google to help them identify opportunities and challenges?
Note that your product/service doesn’t need to be one degree of separation from a blog topic — it could be several away. For example, a blog post for an IoT product company could be about energy efficiency trends in the tech industry.
When you have an arsenal of content informed by your buyers and by key phrases, extend your reach beyond your own blog. Seek publishing opportunities in your industry: Industry magazines, opinion blogs, etc. Find publications that may syndicate your posts or accept thought leadership contributions. And contribute regularly as part of your content calendar.
Additionally, post to all of your content pieces on social media, and link between them (especially in your main navigation web pages) to lock in search authority.
Middle-of-funnel technology content: Relevancy to hesitations and questions
In the middle-of-funnel, create content that you can gate, or require more information of buyers to access. This will effectively turn prospects into business leads whom you can contact, send new content to, and nurture with emails over time.
Companies that excel at lead nurturing generate 50% more sales leads at 33% lower cost per lead. –DemandGen
Again, the context of where prospects fall in the purchase journey is extremely important. Are they simply researching? Have they indicated sales interest? Use your research to identify points in the sale process in which certain questions must be answered.
For example, in the IoT market, the top roadblocks for buyers are:
- 55% – understanding the technology
- 39% – interoperability
- 33% – security concerns
Therefore, content should answer these questions. For example: “Keeping Data Safe: The Complete IoT Guide for CTOs,” or “Interoperability in IoT: How ABC Product Fits Into Your Company’s IT Stack.”
Share technology content between marketing and sales teams
Marketing and sales teams must work together, sharing these content guides with both new prospects and sales-qualified opportunities. Technology-focused B2B content can be a launchpad into a sales conversation. And also, sales insights can inform marketing on different buyer insights, in order to drive new content offers.
In fact, misalignment between sales and marketing technologies and processes costs B2B companies 10% of revenue or more per year according to HubSpot.
Finally, analyze growth metrics and iterate for the future
A high quantity of technology content will give you insights for better quality content in the future.
In other words, your technology content marketing strategy should include these steps:
- Research buyer goals, opportunities, challenges
- Write and publish
- Analyze key metrics
- Refine and repeat, considering new insight
“Analyze” is the step that many B2B marketers miss. Do not report on metrics such as visitors, social media shares, bounce rate, and traffic unless your business goals are directly related to outreach or website performance. Because if the business objective of your content is to grow the business, you should focus on lead generation, conversion rates, and the motion of prospects through your sales funnel instead.
For example, if a piece of your content goes “viral” on social media yet generates no leads, you’re better to consider that piece unsuccessful.
Replicate and scale content strategies, topics, and platforms which generate business leads. And spend fewer resources on the content that doesn’t. Over time, you may refine your technology content marketing into a lead generation powerhouse.
Technology Content Marketing – Sources